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AHCA Announcement March 28, 2020 - Healthcare Provider Background Screening

Joel L. Anderson, Chair | Steve Bahmer, President/CEO

1812 Riggins Rd | Tallahassee, FL 32308 | P: (850) 671-3700 | F: (850) 671-3790

AHCA Alert: Health Care Provider Background Screening

To address the ability of facilities to hire staff at this critical time and recognizing the inability to obtain timely fingerprints for background screening, the Agency has issued Emergency Order AHCA No. 20-001, which expires 30 days from the date of the order. This order establishes the following guidelines for health care providers, Medicaid providers, and health care contractors all hereby referred to as “provider.”
When a criminal background check is required, a provider must first review the Clearinghouse Results Website to verify if the candidate has a current Level 2 screening.
If the candidate does not have a current Level 2 screening or the provider is not able to initiate an Agency Review or Resubmission on the candidate in the Clearinghouse Results Website, then the provider must make every effort to find a Livescan Service Provider that will process fingerprints for a Level 2 screening. 
If the candidate is not in the Clearinghouse and they are unable to initiate Level 2 screening due to the inability to access a Livescan site to be fingerprinted, then the provider should follow the steps available here:
Questions may be submitted to
Agency resources related to COVID-19 can be accessed on the Agency's COVID-19 alerts for facilities and Medicaid providers website:

1812 Riggins Rd, Tallahassee FL 32308
Phone: (850) 671-3700

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