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Discharge Planning Requirements: Analyzing 5-Star Quality Measures/Applying QAPI Principles Webinar
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When: Wednesday, November 8, 2017
Webinar will begin at 3:00 PM ET
Where: United States
Presenter: Amie Martin, OTR/L, CHC, RAC-CT & Shelly Maffia, MSN, MBA, RN, LNHA, QCP - Proactive Medical Review

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Discharge to Community, Hospital Readmissions, and Emergency Room Visits: Analyzing 5-Star Quality Measures & Applying QAPI Principles to Improve Quality Measure Performance & Ensure Compliance with RoP Discharge Planning Requirements


This webinar will review discharge to community, hospital readmissions, and emergency room visit quality measures that impact the Quality Measure component of the Nursing Home Compare Five-Star Quality Rating system. During the session, we will review how these measures are calculated and how they impact your overall Five-Star Quality Rating. The session will focus on best practices for decreasing unplanned discharges, emergency room visits, and return to hospital visits in short-term stay residents and improve your quality measures using a QAPI framework with emphasis on reduction of common MDS coding errors and implementation of a facility specific Five Star road map action plan. Sample tools will be shared for driving and sustaining Five Star Quality.

Learning Objectives:

  • Understand how the discharge to community, hospital readmissions, and emergency room visits quality measures are calculated and impact the Five-Star Quality Rating score
  • Understand the Requirements of Participation related to Discharge Planning
  • Describe best practices for improving discharge to community, hospital readmissions, and emergency room visits quality measures impacting Five-Star Quality Rating score
  • Describe a process for establishing priority QAPI goals and actions to improve discharge to community, hospital readmissions, and emergency room visits quality measures

Target Audience: Director of Nursing, Assistant Director of Nursing, Nurse Managers, Nursing Home Administrators, Nursing staff and leaders, Quality Assurance Director, Social Services, Rehabilitation services

Speaker Information:

Amie Martin, OTR/L, CHC, RAC-CT
- Principal Consultant & President for Proactive Medical Review & Consulting, LLC

Amie is an Occupational Therapist with over twenty years of experience serving in long term care rehabilitation leadership positions and as a clinical program specialist. She is certified in healthcare compliance through the Health Care Compliance Association. She has successfully partnered with postacute care and rehabilitation service providers to improve clinical outcomes, compliance programs, medical record documentation, and to reduce error rates under medical review. Working with legal counsel to prepare defensive arguments and provide expert witness testimony, she has defended rehabilitation providers under large volume ZPIC and RAC government audits, recovering reimbursement on denied claims. Amie’s recent publications include articles for the American Occupational Therapy Association, American Association of Nurse Assessment Coordination (AANAC,) American College of Health Care Administrators, and the American Health Lawyers Association. She has presented extensively to SNF health care associations and national groups such as NARA (National Association of Rehabilitation Providers and Agencies) and AANAC on documentation and Medical Review related topics.

Shelly Maffia, MSN, MBA, RN, LNHA, QCP - Clinical Consultant for Proactive Medical Review & Consulting, LLC

Shelly is a Registered Nurse and Nursing Home Administrator with over ten years of experience serving in long-term care leadership and consulting positions, including positions as Director of Nursing, Administrator, and Corporate Nurse Consultant and Training Positions. She earned the QAPI Certified Professional (QCP) credential from the American Association of Nurse Assessment Coordination (AANAC), which was established to promote the highest standards for QAPI program implementation in the long-term care profession.

She is a member of the Association for Professionals in Infection Control and Epidemiology (APIC) and earned a Certificate in Infection Prevention Training in the Long-Term Care Setting. She is an AHIMA approved ICD-10-CM and ICD-10-PCS trainer. Shelly has extensive experience providing consultation and leadership support to skilled nursing centers to ensure quality resident care and regulatory compliance. She is experienced in developing clinical training tools, policies, procedures, protocols, and providing training programs on systems, processes, and best practices for long-term care facilities and corporations.



Contact Hours:
Up to 1.25 contact hours of credit for Nursing Home Administrators, Nurses and Social Workers.

Registration: This webinar is offered at a rate of $80 per LeadingAge Florida member community and $120 per prospective member community. Register your community and invite as many of your employees to participate as you wish. The fees apply to each phone line that connects to the webinar.

Cancellations: All cancellations must be in writing. A $25 administrative fee will be charged for all cancellations. No refunds for cancellations will be made after October 31, 2017.

There are Two Ways to Register:

1. To register online and pay with credit card, please click on the Register above. 

2. To pay by check, click here for the registration form. Fill out the form and mail to LeadingAge Florida - 1812 Riggins Rd, Tallahassee, FL 32308


Question? Contact us at (850) 671-3700 or email

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