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Staffing: Analyzing 5-Star Data and Applying QAPI Principles Webinar
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When: Wednesday, April 26, 2017
Webinar will begin at 3:00 PM EST
Where: United States
Presenter: Amie Martin, OTR/L, CHC, RAC-CT & Shelly Maffia, MSN, MBA, RN, LNHA, QCP - Proactive Medical Review

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Staffing: Analyzing 5-Star Data and Applying QAPI Principles to Improve Staffing Ratings/Retention

This webinar will focus on the Staffing component of Nursing Home Compare’s 5-Star Rating System. You will learn how the staffing rating is calculated and how it impacts your overall 5-Star rating. Tips on how to analyze your data and develop plans to achieve 5-Star status will be discussed, along with application of the elements of QAPI to improve facility 5-Star Ratings and improve staff retention.

Learning Objectives:

  • Understand the Staffing component of the 5-Star Rating System.
  • Understand how the Staffing component impacts the overall 5-Star Rating
  • Describe how staffing levels impact resident outcomes and satisfaction.
  • Acquire knowledge to implement best practices for Five-Star staffing improvement using a QAPI approach

Target Audience: Director of Nursing, Assistant Director of Nursing, Nurse Managers, Nursing Home Administrators, Nursing staff and leaders, Quality Assurance Director


Contact Hours: Up to 1.25 contact hours of credit for Nursing Home Administrators, Nurses and Social Workers.

Speaker Information:

Amie Martin, OTR/L, CHC, RAC-CT
- Principal Consultant & President for Proactive Medical Review & Consulting, LLC

Amie is an Occupational Therapist with over twenty years of experience serving in long term care rehabilitation leadership positions and as a clinical program specialist. She is certified in healthcare compliance through the Health Care Compliance Association. She has successfully partnered with postacute care and rehabilitation service providers to improve clinical outcomes, compliance programs, medical record documentation, and to reduce error rates under medical review. Working with legal counsel to prepare defensive arguments and provide expert witness testimony, she has defended rehabilitation providers under large volume ZPIC and RAC government audits, recovering reimbursement on denied claims. Amie’s recent publications include articles for the American Occupational Therapy Association, American Association of Nurse Assessment Coordination (AANAC,) American College of Health Care Administrators, and the American Health Lawyers Association. She has presented extensively to SNF health care associations and national groups such as NARA (National Association of Rehabilitation Providers and Agencies) and AANAC on documentation and Medical Review related topics.

Shelly Maffia, MSN, MBA, RN, LNHA, QCP - Clinical Consultant for Proactive Medical Review & Consulting, LLC

Shelly is a Registered Nurse and Nursing Home Administrator with over ten years of experience serving in long-term care leadership and consulting positions, including positions as Director of Nursing, Administrator, and Corporate Nurse Consultant and Training Positions. She earned the QAPI Certified Professional (QCP) credential from the American Association of Nurse Assessment Coordination (AANAC), which was established to promote the highest standards for QAPI program implementation in the long-term care profession.

She is a member of the Association for Professionals in Infection Control and Epidemiology (APIC) and earned a Certificate in Infection Prevention Training in the Long-Term Care Setting. She is an AHIMA approved ICD-10-CM and ICD-10-PCS trainer. Shelly has extensive experience providing consultation and leadership support to skilled nursing centers to ensure quality resident care and regulatory compliance. She is experienced in developing clinical training tools, policies, procedures, protocols, and providing training programs on systems, processes, and best practices for long-term care facilities and corporations.

Registration: This webinar is offered at a rate of $80 per LeadingAge Florida member community and $120 per prospective member community. Register your community and invite as many of your employees to participate as you wish. The fees apply to each phone line that connects to the webinar.

Cancellations: All cancellations must be in writing. A $25 administrative fee will be charged for all cancellations. No refunds for cancellations will be made after April 14, 2017.

There are Two Ways to Register:

1. To register online and pay with credit card, please click on the Register above. 

2. To pay by check, click here for the registration form. Fill out the form and mail to LeadingAge Florida - 1812 Riggins Rd, Tallahassee, FL 32308


Question? Contact us at (850) 671-3700 or email

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