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WEBINAR 10-PART SERIES: 5-Star Insights - Achieve 5-Star in 2020
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 Export to Your Calendar 10/20/2020 to 12/15/2020
When: Monthly through December
Webinars will begin at 2:00 pm ET
Where: United States
Presenter: Shelly Maffia, MSN, MBA, RN, LNHA, QCP Director of Regulatory Services, Proactive Medical Review
Contact: Maria Maggio
(850) 671-3700

Online registration is available until: 12/14/2020
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Webinar 10-part Series: 5-Star Insights - Achieve 5 Stars in 2020
Monthly through December | 2:00 pm ET
(Every 3rd Tuesday of the month)

If you missed the March thru September webinars - you can still sign up for the 10-part series and the March thru September pre-recorded webinars will be provided. 

This 10-part webinar series will focus on advancing results in the three domains of the CMS 5-Star Quality Rating System:  Health Inspections, Staffing, and Quality Measures. You will gain insight into how the health inspection, staffing, quality measure, and overall rating is calculated.  Tips on how to analyze your data and develop an effective action plan to achieve 5-Star status will be emphasized, along with practical facility application of QAPI elements to drive your 5-Star Ratings.

This registration is part of a 5-Star Insights webinar series. Register for the individual webinars or for the 10-part series. See registration details below. Click here for the flyer with topics for each webinar. 

What to Expect:
Understand the three domains of the 5-Star Rating System
Understand how each component is calculated and the impact on the overall 5-Star Rating
Acquire knowledge to implement best practices for Five-Star improvement

Target Audience: Nursing Home Administrators, Director of Nursing, Nursing Leadership, Facility Department Managers, RAI Coordinator, QA Director.

Teaching/Learning Methods: Lecture, visual presentation materials, case examples/case studies, question and answer

Contact Hours: Up to 1.25 contact hour of credit for each webinar for Nursing Home Administrators, Nurses and Social Workers. 

Speaker Information:

Shelly Maffia, MSN, MBA, RN, LNHA, QCP Director of Regulatory Services, Proactive Medical Review
Shelly has over 15 years of leadership and consulting experience, holding positions as DON, NHA, Nurse Consultant, and Director of Education & Training. Currently she provides consultation on regulatory compliance to nursing facilities in multiple states. Her expertise includes developing clinical training tools, policies, procedures, protocols and training programs on systems, processes and best practices.


LeadingAge Florida Member Community: $450 for the 10-part series
Prospective Member Community: $750 for the 10-part series

Register your community and invite as many of your employees to participate as you wish. The fees apply to each phone line that connects to the webinar. 

REGISTER ONLINE by clicking on the green Register button above. If you're not sure what your membership status is or what your log-in is, please contact us at (850) 671-3700.  If you are a non-member and select the member rate, we reserve the right to charge the credit card on file for the rate difference.  A receipt of the additional charge will be sent to the email address provided on the registration. 

When you register online, if you select the pay by check/money order option, please remit payment to LeadingAge Florida. Your registration is not confirmed until we have received full payment, which must be received prior to the event. Complete the online registration and mail check to LeadingAge Florida - 1812 Riggins Rd, Tallahassee, FL 32308.

This registration is for the 10-part series. You can register for the individual 
webinars by clicking here
Click here for the flyer with additional details.

Cancellations: All cancellations must be in writing.  No refunds for cancellations.

Question? Contact us at (850) 671-3700 or email

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