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The New Survey Process Webinar
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When: Monday, December 4, 2017
Webinar will begin at 3:00 PM ET
Where: United States
Presenter: Shelly Maffia, MSN, MBA, RN, LNHA, QCP - Clinical Consultant for Proactive Medical Review
Contact: Maria Maggio
(850) 671-3700

Online registration is closed.
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The New Survey Process

November 28, 2017 all states begin a new computer-based survey process for long term care facilities. This coincides with implementation of Phase 2 of the new Requirements of Participation, and a newly revised State Operations Manual. Combined, this massive overhaul incorporates new survey procedures, new survey forms, new F-tags, and 41 new and updated investigative protocols (now called “pathways”). With November fast approaching, Administrators, Directors of Nursing, and Interdisciplinary Team (IDT) members need to know what to expect! This webinar will highlight significant changes and strategies for compliance.

Learning Objectives:

  • Identify significant differences between old and new survey process
  • Understand how the new survey process is conducted
  • Understand the Phase 2 provisions for limited enforcement remedies and what this means for facilities and impact on the 5 Star Rating System
  • Explain strategies for survey success as the new process gets underway

Target Audience:  Administrators, Directors of Nursing and other Interdisciplinary Team (IDT) leaders..

Speaker Information:

Shelly Maffia, MSN, MBA, RN, LNHA, QCP - Clinical Consultant for Proactive Medical Review & Consulting, LLC

Director of Regulatory Services for Proactive Medical Review & Consulting, with over 15 years of leadership and consulting experience, Shelly has held positions as DON, NHA, Corporate Nurse Consultant, and Training Positions. Currently Shelly provides consultation on regulatory compliance to nursing facilities in multiple states. Her expertise includes developing clinical training tools, policies, procedures, protocols and training programs on systems, processes and best practices. Shelly is also a QAPI Certified Professional (QCP) through the American Association of Nurse Assessment Coordinators.

Contact Hours: Up to 1.5 contact hours of credit for Nursing Home Administrators, Nurses and Social Workers.

Registration: This webinar is offered at a rate of $80 per LeadingAge Florida member community and $120 per prospective member community. Register your community and invite as many of your employees to participate as you wish. The fees apply to each phone line that connects to the webinar. Click here for the brochure.

Cancellations: All cancellations must be in writing. A $25 administrative fee will be charged for all cancellations. No refunds for cancellations will be made after November 28, 2017.

There are Two Ways to Register:

1. To register online and pay with credit card, please click on the Register above. 

2. To pay by check, click here for the registration form. Fill out the form and mail to LeadingAge Florida - 1812 Riggins Rd, Tallahassee, FL 32308


Question? Contact us at (850) 671-3700 or email

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